Every day help for our customers

Frequently asked questions that might help you fault find yourself and get you back on the road….

  • Alarm codes
  • Warning sounds
  • Remote issues
  • Operating issues

If you need more help

Don’t hesitate to get in touch with us. You can send photos and videos if needed to our email or please WhatsApp the below number.

  • To avoid disappointment and a wasted trip we recommend making a booking with us. Our days are often fully booked and whilst we try our hardest to fit in customers who turn up, it’s not always possible.
  • You can make a booking on our website or email service@moosecraneandplant.com or call 07981911247
  • Yes, if you don’t have an account with us you will need to pay when the job is complete with our card machine.
  • If you have an account with us you can pay by BACs or card when the invoice is due (30 days from invoice date).
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  • Parts may be returned within 14 days of receiving the parts, only if unused and still in its original packaging.
  • All parts must be returned in appropriate protective packaging and sent via tracked delivery. Alternatively you can deliver them back to our unit.
  • Please get in touch with us and we’ll help with your missing goods.
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